Dan Gingiss is a sought-after keynote speaker who believes that a remarkable customer experience is every company's best sales and marketing strategy. And he's made it his mission to teach as many employees as possible how to become The Experience Maker at their business.
For 20+ years, Dan led marketing teams in nearly every marketing channel — from direct mail to email to social media. He also served in multiple customer service and customer experience leadership roles. Dan combines his professional experience at brands like Discover, McDonald’s and Humana with tons of real-life examples from B2C and B2B companies of all sizes to recommend actionable, profitable CX solutions.
Many speakers and consultants have never actually experienced life “in the trenches” at a company. Dan understands those dynamics and challenges and provides unique credibility, including leading a team that won the J.D. Power Award for Customer Satisfaction.
He's also published the award winning book, The Experience Maker: How To Create Remarkable Experiences That Your Customers Can't Wait To Share, available wherever books are sold. The book was recently named a Top Business Book by Forbes and LinkedIn, and among the Top 100 Customer Experience Books AND Top 100 Customer Service Books of All-Time by BookAuthority. Why Work With Dan? Whether you’re planning for a spectacular conference, meeting or corporate event, we know you have many choices for your next keynote speaker. None will be quite like Dan, and here’s why:
His Background Is Legit. Most of your choices are career speakers or consultants, but Dan has practical experience in the trenches as an executive at three Fortune 300 companies. Check out his LinkedIn profile.
His Examples Are All Real. No pontificating about theoretical situations. Instead, Dan shares tons of real-life, practical experiences that audiences can use as inspiration at their own companies. Every Presentation Is Customized. With Dan’s vast library of real-life customer experience examples, no two presentations are exactly alike so yours will be personalized to your audience.
No Reading Slides. There’s nothing worse than a speaker with long, boring slides that the audience hopelessly tries to digest. Dan’s presentation is almost entirely visual and extremely engaging. He's Easy To Work With. No extravagant demands for first-class travel or Evian on ice. Dan is reachable, responsive and generous with his time – including pre- and post-event meetings.
He Goes Above And Beyond. Many speakers arrive at an event, deliver their speech and leave. Dan intentionally blocks at least a full day for networking, Q&A, book signing, live tweeting and more. He is “all-in” for your event.
He Uses His Influence For Good. Dan is happy to promote your event beforehand and live-tweet during the day, using your event’s hashtag, to his highly engaged social media audience. He's Just A Cool Guy. Ask him about delivering a pizza to Michael Jordan, singing the National Anthem at three baseball stadiums, and all the other fun things he’s done.
For more information, please visit www.dangingiss.com.
